Your Questions, Answered

  • We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.

  • Repeat prescriptions can be provided after a consultation, either in person or via telehealth depending on your situation and eligibility.

  • If your symptoms worsen or change, it is important to book a follow-up appointment or contact the clinic for advice.

  • Results are typically discussed during a follow-up appointment. Some clinics may notify you if no further action is required.

  • Dr Gillespie provides general medical care including preventative health checks, chronic disease management, mental health support, and treatment for common illnesses. Patients can book consultations for both short-term concerns and ongoing health management.

  • Availability for new patients can vary. It is best to check directly via the website or contact the clinic to confirm current intake status and appointment availability.

  • You can book an appointment online through the website or by calling the clinic. Online bookings are typically available 24/7 and allow you to choose a time that suits your schedule.

  • Bring your Medicare card, any relevant medical history, current medications, and referral letters if applicable. If you are a new patient, arriving a few minutes early can help with registration.

  • A general health check may include blood pressure monitoring, blood tests, cholesterol screening, lifestyle assessment, and discussion of risk factors such as diet, exercise, and family history.

  • Yes. Chronic conditions such as diabetes, asthma, and heart disease can be managed through regular monitoring, treatment plans, and ongoing support tailored to your needs.

  • Mental health support is available and may include assessments, mental health care plans, and referrals to psychologists or specialists when needed.

  • Yes. If your condition requires specialist care, Dr Gillespie can provide referrals to appropriate medical professionals to ensure continuity of care.

  • Bulk billing availability depends on the type of consultation and patient eligibility. It is best to confirm billing details with the clinic when booking.

  • Standard consultations are usually around 10 to 15 minutes. Longer appointments can be booked for more complex issues or multiple concerns.

  • Yes. If you have multiple health concerns or require a detailed discussion, you can request a longer consultation when booking.

  • Follow-up appointments can be booked during your visit or online. These are often recommended for reviewing test results or monitoring treatment progress.

  • For most adults, an annual health check is recommended. Frequency may increase depending on age, medical history, or existing conditions.

  • Screenings may include blood pressure, cholesterol, skin checks, cancer screenings, and diabetes testing. Dr Gillespie can recommend appropriate tests based on your age and risk factors.

  • Yes. Consultations often include practical advice on nutrition, exercise, sleep, and lifestyle habits to support long-term health.

  • Telehealth appointments may be available for eligible patients, allowing you to consult remotely for certain conditions or follow-ups.

  • Telehealth is suitable for routine follow-ups, prescription renewals, and general advice. In-person visits are recommended for physical examinations or more complex concerns.